LASER SPECIALIST OFFERS

OEM, Compatible & Remanufactured Toner & Printer Cartridges! Also Fax, MICR, Copier Toner Cartridges and Inkjet Refills by HP, Lexmark, Canon, Apple, Xerox etc., ribbons & labels
AT AN AFFORDABLE PRICE

 1920 Lovett Ave.,  Bismarck, ND 58504
Phone: 701-223-3876  -  Fax: 701-223-4040

Let us help answer your questions

Ordering

  1. How do I purchase a cartridge online?
    Save your empties, Call or E-Mail us to pick up your empties, we'll remanufacture your cores, and return them to you.
     
  2. Can I order online?
     Yes, we accept orders by e-mail, fax, or phone, if you have an open account with us. To establish an account click HERE.
     
  3. How much is shipping? How long will it take?
     Shipping and handling charges are assessed with each order. Delivery in the Bismarck & Mandan area free if over $30.00. http://www.laserspecialistinc.com/shipping.html
     
  4. Do you accept orders outside the U.S.?
    We do not accept international orders, except for Canada.
     
  5. How Much is shipping to Canada?
    Shipping and handling charges to Canada are assessed with each order.  Orders take between 4-8 business days. More information is provided at
    http://www.laserspecialistinc.com/shipping.html
     
  6. What credit cards do you accept?  NONE at this time.
     
  7. I accidentally ordered the incorrect cartridge, what do I do now?
    Please call Laser Specialist at     701-223-3876
     
  8. Is this site secure?
    The goal of Americart security is to achieve one thing: Deliver credit card information from the customer to the merchant with the minimum possibility of exposure to prying eyes. Our primary tool for this is the utilization of secure data encryption. We encrypt the information between the customer and the cart, and then you retrieve credit card information the same way. Although orders are emailed to you in the clear, we strip off the credit card number, which you then retrieve through your secure browser, thus completing the secure path.

    Once you reach the shopping cart check out, you will notice the "lock" symbol on the lower right hand corner of your screen. This indicates that the personal information you provide us for your order remains private and secure. In no way do we provide or sell any of your information to any other organization for any reason. All of your information remains internal for your privacy and protection. We value your business and stand behind "customer privacy and security".
     

Products

Cartridges & Toners

  1. What's the difference between OEM, Compatible and Remanufactured Cartridges?

    -> OEM Cartridges:
    OEM is an abbreviation for Original Equipment Manufacturer. These manufacturers produce the replacement ink or toner for copiers or printers and normally will put the manufacturer's name on the product, such as Canon, IBM, Sharp, Lexmark, Brother, Epson, etc.

    -> Compatible Cartridges:
    Generic cartridges are specially manufactured to meet or exceed OEM (Original Equipment Manufacturer) specifications and high standards of quality and reliability and offer high-quality printing results. Manufactured 100% brand new, containing only new components, they are an economical alternative to expensive name-brand cartridges and supplies, and allow for big savings over brand-name cartridges and supplies. The use of Generic replacement cartridges does not void Printer Warranty, which is proven by the following US Congress New Legislation!

    -> Remanufactured Cartridges:
    Remanufactured cartridges have been recycled to meet or exceed OEM (Original Equipment Manufacturer) specifications. The recycling and reprocessing process involves disassembling, inspecting, cleaning, replacing worn parts, reassembling, and filling the toner or ink. Once the remanufacturing process is complete, the cartridge is then print tested, sealed, and packaged for resale.

    Will using Compatible/Remanufactured cartridges void the warranty of my printer?
    No, the use of Compatible/Remanufactured replacement cartridges does not void your Printers Warranty, which is proven by the following US Congress New Legislation!

    MAGNUSON-MOSS WARRANTY IMPROVEMENT ACT
    United States Code Annotated
    Title 15 Commerce and Trade
    Chapter 50 Consumer Product Warranties
    15 Section 2302

    “(c) No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer's using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection be waived by the commission if:

    1) The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and

    2) the Commission finds that such a waiver is in the public interest.”

    This is your lifesaver for purchasing your inkjet cartridges at wholesale prices. Under no circumstances may any company or associate, salesperson or service technician deny you service or warranty work that would otherwise be covered under the warranty program.

  2. Are your products money-back guaranteed?
    Yes, we offer a 100% satisfaction guarantee. More information is provided at Laser Specialist Inc.Warranty
    How can I tell what cartridges to buy for my printer?
    Look through our product line and find the name of your printer. Click on the following links to begin: Cartridges for
  3. I can't find my printer listed.
    Email us at alan@laserspecialistinc.com

   

JetPaks

  1. There are nearly 100 cartridge styles.  Which ones can we recycle?
    There are over 500 printing devices which use ink jet cartridges, including printers, plotters, fax machines, multi-function machines and other special equipment.  However, there are far fewer cartridge styles since many printer models use the same cartridge styles.  Recycling is offered for all popular cartridges and many other styles that are still in use.

    Not all cartridges can be recycled.  Unserviceable rates vary widely by cartridge style and condition with single color black virgin cartridges having the highest success rates. On the average 90-95% of all virgin single color cartridges can be serviced.  As the cartridges age, this percentage gets lower.  Cartridges with the highest “unserviceable” rates include most tri-chamber color cartridges due to their design.  An example of this is the HP51629A cartridge.  Certain “sponge-style” cartridges such as the Canon BC-02 also have higher “unserviceable rates” than liquid ink cartridges as the HP51626A.
     

  2. How long will it take to recycle my inkjet cartridges?
    Target turnaround time for JetPak Mailers is 24-72 hours from date of receipt with many common cartridges being returned the same day as received.
     

  3. Does the use of recycled ink jet cartridges void the warranty of my printer?
    In a Warranty Statement dated December 1993, Hewlett-Packard clarifies it’s position on warranties.  “For HP products, the use of non-HP cartridge or a refilled print cartridges does not affect either the warranty to the customer or any HP support contract with the customer.”
     

  4. How long does it take when a new cartridge hits the market before it can be recycled?
    There are dozens of new ink jet printing devices being manufactured and sold today.  Many of these new models have cartridge styles that are also new to the market.  New cartridge styles usually mean the development of new inks.  It takes 3-6 months after a new cartridge hits the market to develop and test inks for new styles.
     

  5. How many pages will my recycled cartridge print?
    The amount of ink in a cartridge along with other printing factors determines how many pages a cartridge will print.  Each OEM (original equipment manufacturer) cartridge comes with a specific amount of ink when new – that’s the same amount of ink used in a recycled cartridge.  All cartridges are carefully weighed to be sure they meet these weight specifications.

WARRANTY & RETURNS FOR LASER SPECIALIST INC. PRODUCTS  - CLICK HERE FOR WARRANTY PAGE

WARRANTY & RETURNS for JetPak Mailers

  1. Warranty for Recycled Cartridges
    Any item purchased from Laser Specialist Inc., is covered by a 180-Day Warranty and must be returned within 30 days of the expiration of the Warranty.  Warranty limited to recycled products only and does not apply to repairs, cleaning, or other expenses.
     

  2. Return of Recycled Cartridges – General Information
    Cartridges which develop problems may be returned subject to the following general conditions” 1) Cartridges which are more than 75% used may not be returned as defective.  2) Cartridges, which are tampered with after receipt, may not be returned.
     

  3. Procedure for the Return of Defective Recycled Cartridges
    Return your defective cartridges as “defective.”  If you use a large cartridge style that will not fit in a JetPak Mailer, contact your dealer for a “Return Mailer.”  Return Mailers will be sent only to the individual or company originally mailing the JetPak for processing.  Upon receipt, the returned cartridge will be inspected and tested.  If it is found to be serviceable, it will be repackaged and returned.  If the cartridge is found defective and meets all other warranty conditions, you will receive a certificate to recycle another cartridge at no charge.  Certificates may be used to send an “extra” cartridge in any future mailer.

All ink jet cartridges will “wear out” eventually.  If your cartridge is found to be unserviceable, it will not be replaced.

 

Contact Us

  1. How can I contact Laser Specialist Inc.?
    You can contact us at alan@laserspecialistinc.com
     
  2. Can I call you?
    If you would like     you can call us at
     
    Phone: 701 223-3876
    Fax: 701 223-4040
 
 

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